Frequently Asked Questions
You Asked, I Answered
Have a question? Want to know a bit more about my products, my company, or my brands? To help you get your answers quickly, I’ve compiled a list of some of the most popular questions I’ve received from customers, accompanied by my thorough answers. Can’t find what you’re looking for? Get in touch with me and I’ll be happy to assist you.
Do you offer gift wrapping and packaging?
All my items are packaged in a unique way and finished with brown paper. Whether this is a gift or not, there will be plenty of unwrapping!
Do you offer Wholesale?
Wholesale orders welcomed! Please message me for a custom quote.
What is your return policy?
I gladly accept returns & exchanges within 3 days of delivery on NON-CUSTOM items only.
Returns or exchanges need to be returned to me within 7 days of delivery.
If you would like to request an order cancelation, please contact me within 1 hour of purchase.
Custom items, personalized items, or items on sale cannot be returned or exchanged unless they arrive damaged or defective.
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.